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While Walmart owns Sam’s Club, the two have — at least, from the outside — operated pretty separately.
That’s until now. The company announced Tuesday that it’ll start bundling subscriptions for Walmart+ and Sam’s Club Plus for $120 a year. Though it’s probably a play to take on retailers like Amazon and Costco, it’s also about customers’ favorite word these days — value.
Generic products are maybe the ultimate example of consumers’
newfound passion for value. Just a few decades ago, they were something shoppers hid at the bottom of their grocery carts.
“It was the store brand, but it was like the black and white can that said ‘beer’ on it,” said Aaron Cheris, who leads Bain & Company’s global retail practice. “Like, that it was not really a brand, and it was clearly the knockoff product and you knew you were making a sacrifice.”
Today, there’s less stigma around store brands like Trader Joe’s and Aldi because consumers have demanded better options as they’ve demanded more value.
“Value’s number one,” Cheris said. “Let’s be honest — customers, no matter where they are on the income scale, feel like value is the most important thing.”
Value is even prized among higher-income shoppers.
“It’s become a badge of honor,” said Wendy Liebmann, CEO at WSL Strategic Retail. |